AVATARS THAT
ENGAGE, EDUCATE AND EMPOWER

 
 
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Virtual Assistants
For The Real World

 
 
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Conversational Virtual Characters

Anywhere and Anytime

Highly Scalable

Improve Customer Experience

Reduce Costs

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Solutions

We understand the difficulties that people face when navigating these complex and often confusing categories. Whether they’re buying insurance to safeguard their family, working to improve their health and wellness or trying to learn new skills, we inspire consumers to make smart decisions to protect what matters most.

 
 
 
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Healthcare

Virtual assistants that are integrated with biometric devices, relevant content and telemedicine greatly increase access, manage costs and improve outcomes. A win/win for patients, providers and payers.

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Financial

In today's digital world consumers often prefer to get information, shop and compare online. iDA delivers guided experiences, relevant content and customer service to improve engagement and conversion.  

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Education

From college level online learning to guided experiences on mastering complex skills, our avatars provide a highly effective and engaging platform. We increase both comprehension and completion. 

 
 
 

Enhancing
human
connections

 
 
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Results

  • 87% increase in conversion rates

  • 80% accuracy of form completion

  • 98% increase in form completion

  • 33% reduction in call center labor

  • 54% of consumers prefer engaging with virtual assistants over a live person

  • 300% increase in online enrollment between the first year of implementation to the third year

Applications

  • Guided customer journey experience

  • Customer service

  • Form completion

  • Staff and client training/on-boarding

  • Coaching and training

  • Information and guidance on financial and health needs 

  • Patient monitoring and support